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Questions about your account or a payment? Email our support team and we will get back to you.

Email us

For an order, please include your order number so we can find it quickly.

Message us in the app or email [email protected]. We reply as fast as we can.

For faster help, include

  • Your order number (it starts with RV-)
  • The email address you used at checkout
  • A short description of the problem
  • A screenshot of the error, if you have one

Our offices

Registered office

NEO PAY PTE. LTD. (UEN 202143981W)
1 North Bridge Road, #18-06, High Street Centre, Singapore 179094

Vietnam office

7th Floor, The Waterfront Saigon, 1-1A-2 Ton Duc Thang Street, Sai Gon Ward, Ho Chi Minh City, Vietnam

Website

www.rovelapay.com